Returns & Refunds

Thank you for shopping at our website. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products you purchased with us.

INTERPRETATION AND DEFINITIONS

INTERPRETATION

The capitalized words in this Return and Refund Policy have specific meanings defined under the following conditions. These definitions will have the same meaning whether they appear in singular or plural form.

DEFINITIONS

For the purposes of this Return and Refund Policy:

“Company” (referred to as either “the Company,” “We,” “Us,” or “Our” in this Policy) refers to AQUA DYNAMICS BUSINESS WORLD LTD, located at HOUSE 4, 331 ROAD, GOWON ESTATE, EGBEDA, LAGOS STATE, NIGERIA, with registration number 7950566.
“Goods” refer to the items offered for sale on the Service, regardless of whether they are tangible or digital.
“Orders” mean a request by you to purchase Goods from us.
“Service” refers to the Website.
“Website” refers to the URL accessible from https://ebookresourcecenter.online/.
“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

YOUR ORDER CANCELLATION RIGHTS

Even though we are confident you will enjoy our products and goods, we understand that you may want or need to cancel your Order from our Website in certain situations. In order to exercise your right of cancellation, as described below according to the type of Good, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

Email: support@ebookresourcecenter.online

We will reimburse you no later than 14 days from the day on which we receive your refund request. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

DIGITAL GOODS:

Purchase of Recurring Digital Goods and/or Subscriptions (“Subscription”): Your payment for the Services will automatically renew at the end of each Subscription cycle. You are entitled to cancel your Subscription at any time by contacting our support at the email mentioned above. The cancellation will come into effect on the following day of the Subscription cancellation, after which you will be downgraded and/or denied access to the Subscription and/or to the Services. The cancellation will not grant you the right to a refund and/or in-store credit for a partial Subscription cycle.
Purchase of One-Time Digital Goods: You are entitled to cancel your Order within 7 days from the purchase, without giving any reason for doing so, by contacting our support at the email mentioned above. If a purchased Digital Good does not perform as described on the Website, you may contact our support at any time, and we will examine your claim. If found justified, we will refund you. Refunds shall not be granted in cases of purchase abuse.
Purchase of Digital Services as Digital Goods (Digital Services): Due to the uniqueness and personal nature of Digital Services, returns and refunds will be conducted on a discretionary basis. We have the sole and complete discretion to assess cancelation requests on a case-by-case basis. Please send your cancelation request to our support at the email mentioned above. We will consider factors such as the Terms of Use and whether the Digital Services were executed according to our highest standards. We may also consider instances of misconduct and/or improper use of the Digital Services. Incomplete Orders may be canceled up to 7 days after the Order has been placed. Completed Orders or completed milestones may be canceled up to 3 days after the delivery of the Digital Services or the Notice of them, whichever is the latest.

If you have any questions about our Returns and Refunds Policy, please contact us:

Email: [email protected]